We accept a variety of Vision and Medical Insurance Plans and our staff is here to help you through that process. If you do not have insurance, we also offer a variety of discount pricing, please call our office for details. To learn specifically about accepted Vision & Medical Insurance companies, please click the individual topics below for details.
At the time of your appointment, please bring your ID, vision insurance card, medical insurance card, or other proof of insurance coverage. Please arrive 15 minutes before your appointment if you are using insurance in order for us to fill out the paperwork in a timely manner, or you can also provide the information over the phone in advance.
To verify coverage and details of your plan, we will need the insurance provider name, your phone number, insurance plan #, date of birth, and/or social security number (these are often required by insurance companies from us). Please note that your vision plan may be provided by a different company than your primary medical insurance. For example, Aetna may contract out to EyeMed; Blue Cross may contract with Davis; Guardian/Cigna may contract with VSP, etc.
The majority of health insurance carriers offer routine eye care or wellness exam coverage. This refers to comprehensive eye exams that can help determine your frame prescription and over health of the eye, but typically do not include coverage for contact lens exams. If you do not have Vision Insurance an only have an HMO medical plan, please note that you cannot be seen without a referral from your Primary Care Physician in order for your visit to be covered under the HMO plan. Referrals cannot be backdated.
Insurance companies have multiple plans, covering different services. These services are not determined by our office. They are determined by the contractual relationship between an employer and the insurance company. Some plans require referrals, others may require that you select a doctor from their list or provide you an option for an “out-of-network” reimbursement.
The best person to explain the benefits of your policy is the benefits coordinator of your company or the insurance customer service staff using the number provided on your card. Our staff will do their best to help you get your maximum benefits, however, you are responsible for services rendered not covered by your insurance company.
Call the number on the back of your insurance card and ask about filing an out-of-network insurance claim since the process differs by company. If you select an out-of-network provider, you can expect to pay the full retail price for the services you want at the time of service. Typically, you must submit a request for reimbursement and an itemized copy of all your receipts to your vision insurance company to receive reimbursement. We will provide you with the proper itemized receipt for you to get your reimbursement for all procedures performed.